11.2.4

Basic training

Specific training of personnel who are directly responsible for supervision of personnel carrying out security checks; the training of supervisors must exceed the qualifications of the supervised persons. The training is carried out in accordance with regulatory requirements, covering the following topics:

• Legal requirements
• Supervisory tasks & internal quality control
• Response to detection of prohibited articles
• Emergency measures
• Possibilities & limitations of security equipment
• Supervision, training & motivation
• Conflict management